If you have changed your mind about a purchase you have made online via our websites you can return your goods within 14 days of receipt of your order by simply filling in the returns form.
The Company reserves the right to complete any refunds within a 14 day period after the receipt of the returned goods. If you have received faulty goods or the incorrect products has been delivered please return your goods by completing the returns form to organise a return.
All returned goods must be returned to Redring Xpelair Group Ltd, Newcombe House, Newcombe Way, Orton Southgate, Peterborough, PE2 6SE, United Kingdom or alternative contact the company on 01733 456789 and speak to the returns department.
The Company reserves the right to cancel or alter an order you have placed online via our websites at any time without prior warning. Any orders placed will be delivered within 5 working days after the receipt of the full payment amount. If you chose to select express delivery, your order will be dispatched on the next working day or the selected allocated day. Should your order be delayed The Company reserves the right to contact you to inform you of any changes to your order. The Company reserves the right to charge an additional payment for early deliveries. Any stocks placed on order which has become unavailable will be dispatched as soon as the stocks becomes available. A member of the Sales team will contact you of the new delivery date.
You have a legal right to cancel an order within 14 days. Certain products are excluded from the rights including commercial ventilation systems, factored products or bespoke built products. This does not affect your statutory rights. You can cancel your order by contacting our sales team on 01733 456789.